Mary DeFrenchi

Mary DeFrenchi is the Vice President of Customer Success at Propel Software, where she leads initiatives to drive customer adoption, satisfaction, and long-term success. With over five years at Propel and extensive experience in sales and field operations, she is passionate about building strong customer relationships and delivering measurable business value. Prior to Propel, Mary held leadership roles at Veeva Systems, Nasdaq, and OrgWiki, where she helped scale operations and enhance customer engagement. Her strategic approach ensures that customers maximize the benefits of Propel’s solutions, driving growth and innovation across industries.